Privacy Policy
Privacy Policy
Last Updated: September 16, 2026
Welcome to Burj Mart. We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how Burj Mart ("we", "us", "our", or "Burj Mart") collects, uses, stores, protects, and shares information when you visit or make a purchase through our Shopify store.
Business Location: Sharjah, United Arab Emirates
Email: burjmartuae@gmail.com
By using our website or purchasing from Burj Mart, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, create an account, place an order, contact us, or otherwise interact with our store, we may collect information such as:
Personal and Contact Information
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Full name
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Billing address
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Shipping/delivery address
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Email address
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Telephone/mobile number
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Account login information, where applicable
Order and Transaction Information
When you purchase products from us, we may collect:
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Products purchased
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Order details
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Order number
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Delivery information
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Billing information
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Payment status
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Refund and return information
Payment card details may be processed directly by our payment service providers. We generally do not store complete payment card numbers on our own systems.
Device and Website Information
When you visit our website, certain technical information may be collected automatically, including:
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IP address
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Browser type
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Device type
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Operating system
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Approximate location derived from IP address
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Pages visited
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Referring website
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Date and time of visits
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Website interaction information
This information may be collected through cookies and similar technologies.
2. How We Use Your Information
We may use personal information for legitimate business purposes, including to:
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Process and fulfill your orders
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Deliver products to you
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Process payments and refunds
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Provide customer service
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Communicate with you about your orders
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Send important service-related notifications
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Manage your customer account
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Prevent fraud, unauthorized transactions, and other misuse
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Improve our website, products, and services
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Understand how customers use our website
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Maintain website security
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Comply with applicable legal and regulatory requirements
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Send promotional communications where permitted by applicable law and, where required, with your consent
We will not use your personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.
3. Shopify
Our online store is hosted and powered by Shopify.
Shopify provides the ecommerce platform that allows us to sell products and services to you. When you use our store, Shopify and its service providers may process information necessary to operate the website, process transactions, provide security, and support ecommerce functionality.
Shopify has its own privacy practices and policies concerning information it processes. You can review Shopify's privacy information on its official website.
We are responsible for determining how personal information is collected and used by Burj Mart in connection with our store, while Shopify provides the technology and services that support our ecommerce operations.
4. Payment Information
When you make a purchase, your payment may be processed through third-party payment providers supported by our Shopify store.
Depending on the payment method you choose, your payment provider may collect and process information necessary to complete the transaction.
We do not intentionally collect or store your complete credit-card or debit-card number unless specifically required and lawfully permitted.
Payment providers may have their own privacy policies and terms governing how they process your information.
5. Sharing Your Information
We may share personal information with trusted third parties where reasonably necessary to operate our business and provide our services.
These parties may include:
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Shopify and Shopify service providers
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Payment processors
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Delivery and courier companies
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Technology and website service providers
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Customer-support providers
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Marketing or analytics providers, where applicable
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Fraud-prevention and security providers
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Professional advisers
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Government authorities or law-enforcement agencies where legally required
We do not sell your personal information as a standalone business activity.
We only share information to the extent reasonably necessary for the relevant business, operational, legal, security, or service purpose.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
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Keep the website functioning properly
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Remember preferences
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Maintain shopping carts and checkout functionality
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Understand website traffic and usage
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Improve website performance
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Provide relevant marketing or advertising where applicable
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Help protect our website from fraud and abuse
You may be able to control or disable certain cookies through your browser settings or through cookie-consent tools available on our website.
Please note that disabling certain cookies may affect the functionality of our website.
7. Marketing Communications
Where permitted by applicable law, we may use your contact information to send you information about:
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New products
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Special offers
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Promotions
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Discounts
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Burj Mart announcements
Where consent is required, we will obtain appropriate consent before sending marketing communications.
You may unsubscribe from marketing emails by using the unsubscribe link included in the communication or by contacting us at:
Even if you opt out of marketing communications, we may still contact you regarding transactions, orders, deliveries, refunds, security, or other necessary service-related matters.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
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Completing transactions
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Providing customer service
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Maintaining business and transaction records
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Resolving disputes
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Preventing fraud
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Meeting accounting, tax, legal, regulatory, and other applicable obligations
When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.
9. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
You should also take reasonable steps to protect your account information, passwords, and devices.
10. International Data Transfers
Some of our service providers, including technology, payment, analytics, hosting, or ecommerce providers, may process personal information outside the United Arab Emirates.
Where personal information is transferred internationally, we will take reasonable steps to ensure that the transfer and processing are conducted in accordance with applicable data-protection requirements.
11. Your Privacy Rights
Subject to applicable UAE law and any applicable legal limitations, you may have rights concerning your personal information, including rights to:
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Request information about how your personal data is processed
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Request access to certain personal information we hold about you
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Request correction of inaccurate or incomplete information
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Request deletion of personal information where legally applicable
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Request restriction or cessation of certain processing where applicable
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Object to certain processing where applicable
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Withdraw consent where processing is based on consent
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Request information regarding certain data transfers or processing activities
The UAE Personal Data Protection Law provides individuals with various rights relating to their personal data, including rights concerning correction and restricting or stopping certain processing, subject to applicable legal conditions and exceptions.
To exercise a privacy right, please contact us using the details below.
12. Children's Privacy
Our website is intended for general consumers and is not specifically directed toward children.
We do not knowingly request or intentionally collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.
13. Third-Party Websites and Services
Our website may contain links to or integrations with third-party websites, applications, payment providers, social-media platforms, advertising services, or other services.
We are not responsible for the privacy practices of third-party websites or services that we do not control.
We recommend reviewing the privacy policies of those third parties before providing them with personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
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Our business practices
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Our website or services
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Technology
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Applicable laws or regulations
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Third-party services we use
When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.
We encourage you to review this page periodically.
15. Contact Us
If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have a concern about how your personal information is handled, please contact us.
Burj Mart
Location: Sharjah, United Arab Emirates
Email: burjmartuae@gmail.com
We will review privacy-related requests and respond in accordance with applicable law.
16. Governing Law
This Privacy Policy is intended to operate in accordance with applicable laws and regulations of the United Arab Emirates.
Where mandatory data-protection or consumer-protection laws apply to you based on your location, those legal requirements may also apply to our processing of your personal information.
Burj Mart
Sharjah, United Arab Emirates
Last Updated: September 16, 2026